Danica Charieze Aba 
Services
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Experience
HOTEL OPERATIONS SUPERVISOR/SALES AND MARKETING DEPT.HEAD / SALES AND MARKETING EXECUTIVE
Oversees different departments of the hotel; particularly:
BANQUET DEPARTMENT
INLAND RESORT DEPT (Gold Ridge InlandResort)
SALES & MARKETINGDEPARTMENT
BOUTIQUE DEPT. (Professionalle Fashion Boutique)
Handling guests’ complaints and supervising subordinates.
Resolving Department’s problems/issues.
Screening candidates for available position on the department.
Reports directly to the Manager.
Responsibilities:
Markets the hotel products & services such as Room Accommodations, Weddings, Birthday Parties,
Debut, Baptismal & other occasions &events.
Creating marketing strategies &promotions.
Making sure that the event/function assigned is going well.
Checking every detail of the event/function to make sure that it will runs smoothly & avoids
guests’ complaints.
Preparing Monthly Reports.
Reports directly to the Department Head.
FRONT OFFICE RECEPTIONIST
Answers telephone for inquiries and reservations.
Greets, registers, and assigns rooms to guests.
Issues room key to guest and receiving cash payments.
Transmits and receives telephone messages and sets up guests’ wake-up calls.
Arranging Airport transfers schedule for the guests.
In charge of lost and found items inside the hotel premises.
Date stamps, sorts, and racks incoming and outgoing mails.
HUMAN RESOURCESCONSULTANT
Sourcing suitable profiles.
Sends mails to prospect profiles/candidates.
Call profiles which found suitable and meets all the requirements. Interview and negotiate.
Sends profiles of those highly qualified candidates for the client to interview.
Informs/follow-ups the shortlisted candidates regarding with required documents and their interview
details.
Keeping the candidates updated until the feedback from client will be received.
Keeping in touch to those selected candidates until their joining date.
Reports to the Sr. Colleagues in the main office.
EVENTS COORDINATOR & MEDIA MKTG.
Coordinates with the guests and organizes their event/tour.
Responsible for collecting cash payments for the tour.
Reservation and Attends guests’ complaints/concerns.
Works with the Sales Team for marketing and promotion of the business as well as
performing Tele-Marketing.
Responsible to send tour operation and sales report directly to the Manager/CEO.
RECEPTIONIST/ADMIN. ASSISTANT
Coordinates daily office activities.
Maintaining and controlling confidential/non-confidential
documents.
Performs general clerical duties.
Answering phone calls and accommodating guests.
Assistant of Procurement Manager.
Preparing LPO and receiving invoices.
Secretary of the CEO.
Maintaining office supplies as well as supervising cleanliness of the office premises.
ACCOUNTING AND BOOKKEEPING SERVICE
Marketing and advertising company’s services.
Attending clients’ concern or complains.
Meeting with the clients for further understanding regarding the
company’s services.
Preparing quotations and invoices.
Calling, sending mails and follow-up with the prospect clients.
Negotiating and booking closed deals.
Collecting data for future business.
Handling Admin Department.
Recruiting new staff and giving trainings.
Preparing communication letters.
Assisting accounting department by preparing accounting data.
HR EXECUTIVE/ADMINISTRATOR
Preparing job advertisements to attract suitable applicants.
Sorting applications and screening candidates.
Shortlisting candidates, submitting their CVs to the client and
arranging their final interviews.
Prepares necessary documents for embassy attestation and
preparing demand letter to recruit overseas candidates.
Arranging flight tickets for the selected overseas candidates and
airport transfers.
Coordinates with the client for new manpower projects.
Keeping records of the client and deployed workers.
Doing follow-ups and generating new leads.
Performing administrative works.