Tarek Marzouk 
United Emirates 
Experience
IT and Sales Executive
• Implement the POS system and provided training to the team.
• Implemented a CRM system creating customer profiles contributed to a 19% increase in sales.
• Installed, tested, and serviced all alarm systems to ensure product safety.
• Assist with sales, customer service and merchandising daily activities.
Data Entry Specialist
• Ensured data quality eliminating data entry errors and duplication across all systems.
• Ensured data readiness and decency on all system daily.
• Updated port databases to accurately reflect current operating procedures.
• Reviewed data entry process, identified errors, and provided recommendation to supervisors for improvement.
• Produced daily reports to the Port Administration for business efficiency.
Customer Services Agent
• Offered friendly and efficient service to all customers, handled challenging situations with ease.
• Carried out day-day-day duties accurately and efficiently.
• Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
• Utilized work order and job instructions to identify necessary materials and quantity requirements.
Education
Information and Computing Technology
Earned recognition for my senior year project, creating an Android based application on server to administrator in order to control and monitor data consumption.