Services

Experience
IT Support Engineer(Digital Marketing & System Support)
• Support Digital Marketing and Sales Support of Streamport Media.
• Digital Marketing implementation through E Commerce website, Facebook and Instagram, Linkedin Page of Company.
• Set up Facebook, Instagram,Google Ads and Google Analytics Ads.
• Create Facebook, Instagram, Google Analytics Leads and followup with clients for sales.
• Add and update SEO of website in Magento.
• Responsible to add and update new products in website in Magento.
• Create Logo, Banner for Website and Social Media pages.
• Act as first point for sales & technical support
• Meeting Clients, Proposing Video, Audio Solutions,Broadcasting Equipment, Radio Mesh Network, Satellite Equipment
And Camcorder.
• Meeting milestone and deadlines for project completion
• Installation, Configuration of broadcast products including Lighting, Audio, Video, Routers, Teleprompters, Camera,
Switches, and Streaming Devices.
• Create weekly Sales forecast report on Salesforce.
• Add and update all customers leads that come through email, website and social media page in salesforce.
• Provide technical support for employee.
• Responsible to create login for new users on salesforce and outloook.
• Installation of software, antivirus in employee System.
IT Coordinator Cum Financial Analyst
• Troubleshoot, maintain and operate IT related works.
• Worked on Clinic-soft (ERP Database System for clinic).
• Setting up user accounts and profiles in the ERP system.
WORK EXPERIENCE
• Prepare and update patient invoices and receipt in database system.
• Acting as the first point of contact for all IT & technical queries.
• Communicating with third party technical specialists.
• Identifying & reporting on the budgetary implications of IT projects and upgrades.
• Support Social Media Marketing(Facebook,Instagram,email marketing) and website support of samaa medical
• Manage the day-to-day online operations relating to online booking of patients from social media pages.
• creating weekly blog articles, creating ads and boost ads on social media pages.
• Design Logo images on PHOTOSHOP for social media pages.
• Act as Accountant and Report to Finance manager of SAMAA medical group.
• Analyzed,examined and interpreted accounts record compiled financial information, reconciled reports and financial data.
• Prepare financial statement for hospital (Insurance,Income/expense,Supplier).
• Prepared VAT return report for FTA (every 3 months).
• Analyze supplier requirements and proceed the documents.
• Identifying equipment shortages and placing orders.
• Monitored employee's attendance record and prepared payroll accordingly.
• Budget forecasts for the year 2020.
• Summarize auditing report of 2019 and profit/loss statement.
• Prepared SOA (Statement of Accounts) for the business partner hospitals and lab at the end of every month.
• Prepared end of service for employee and control medical inventory.
• prepared a Access Database for the inventory of samaa medical group.
IT Assistant
• work on Blue byte IT solution software which is specially designed for R sheen mall
• Work on invoice, return billings, and other data entry analysis for which the software was designed.
• Providing technical assistance to staff.
• Resolving technical complaints of customers.
• Prepare daily delivered, receiving, and hand over report of materials.
• Monitoring CCTV cameras.
• Submit daily activities report to IT manager.
• Troubleshooting support to IT manager.
• Support E-commerce Website Of R sheen mall
• Supervise daily social media marketing pages of mall and answer customer quires on social media pages