William Roi Garcia 
United Emirates Services
Experience
CONTRACT EXECUTIVE
Job Responsibilities
Maintenance of the existing and new hotel product integrated on the DOTW
online system within the required timeline.
Coordinating with Contracts Administration Supervisor and Contract
Managers for any issues and solves problems.
Upload hotels profiles and ensure accurate data are entered for the customer
to view the correct information on the DOTW online system.
Action Stop sales and free sales when advised by the contracting team and
ensure the system is updated within the required timeline.
Mapping of hotels & rooms with accuracy for the channel manager to easily
find the required products in the DOTW online system
Load contracts as per the information given by the contracting team within
the timeline.
Load promotions/special offers updates and stop sale as per the information
given by the contracting team within the timeline in line with the company’s
SOPs
Provide suppliers support where required, regarding changes in contract
conditions or mapping requests
Perform Test bookings and communicate/verify results to/with the suppliers,
escalate to first line support if needed.
CONTRACT EXECUTIVE
Job Responsibilities
Reviewing the promotions/contract; resolving discrepancies by using
standard procedures or returning incomplete documents by sending queries
to the responsible person
Updating the daily offers and promotions as per hotel in the system by
meticulously reading and analyzing the email, attachment and file
Secures information that has been loaded in the system by completing data
base backups.
Maintains operations by following policies and procedures; reporting needed
changes to the Contracting manager
Maintains customer confidence and protects operations by keeping
information confidential.
Assist and Support the operations department on their queries regarding
contract, updates, promotions, stop sale
DATA ENTRY ANALYST
Jobs Responsibilities
Support and maintain the company’s product focusing on the timely,
accurate and efficient system loading of all contracts within the required
deadlines and in compliance with the Company’s Standard Operational
Procedures.
● Ensure all product, inventory and rates are effectively, efficiently and
accurately loaded into the system.
● Update stop sales in a timely manner
● Respond to and resolve product queries internal or external within defined
remit and consult with the relevant Contracts Manager or Product Manager,
as required.
● Training new employees and coordinate work with the immediate supervisors
and superiors of other departments